CUSTOMER SERVICE REQUEST
We offer a 14 day money back (less shipping costs) satisfaction guarantee!
All E-Files include 1 year warranty on electronics and 6 months on the handpiece from date of purchase unless noted
For both warranty and non warranty service requests you can find a link to our service request form below.
- Fill out the Customer Service Request form below.
- Click "Send."
- Ensure that your item for repair/return is properly labeled, packed, protected and insured. We suggest you get a tracking number for your shipment.
- We will contact you about the status of your repair or return, usually within 72 hours of receipt.
Click here to download the form and follow the instructions on the form to mail it.