CUSTOMER SERVICE REQUEST
Return Policy
We offer a 14 day money back (less shipping costs) satisfaction guarantee!
Warranty
All E-Files include 1 year warranty on electronics and 6 months on the handpiece from date of purchase unless noted
Service
For both warranty and non warranty service requests you can find a link to our service request form below.
INSTRUCTIONS:
- Fill out the Customer Service Request form below.
- Click "Send."
- Ensure that your item for repair/return is properly labeled, packed, protected and insured. We suggest you get a tracking number for your shipment.
- We will contact you about the status of your repair or return, usually within 72 hours of receipt.
-OR-
Click here to download the form and follow the instructions on the form to mail it.
