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Ram Products, Inc

CALL TOLL FREE: 1-877-RAM-PROD (1-877-726-7763)

WARRANTY PERIOD

Warranty is valid within the United States only.

ELECTRICAL EQUIPMENT – These products are under warranty for a period of ONE YEAR from the date of original installation by the purchaser.

HANDPIECES – These products are under warranty for a period of SIX MONTHS from the date of original installation by the purchaser. IT DOES NOT COVER MISUSE, NORMAL BEARING, OR CARBON BRUSH WEAR.

IN HOUSE OR FACTORY REPAIR – Repairs made under warranty will be honored until the completion of the original product warranty period. SHIPPING AND HANDLING CHARGES are not covered within the warranty

PRODUCT WARRANTY

All returned items shall be free from defects/alterations in material, workmanship and the products original design.

  • The product shall have been used under the conditions for which it has been intended, and in a manner for which it has been designed.
  • The product shall be operated in a manner for which it was intended and in the proper environmental conditions.
  • The customer must maintain the product as specified within the individual product instruction booklet.

Electrical and mechanical equipment and accessory devices which are mishandled, used incorrectly, and/or used for a purpose other than that for which they were designed and intended, will void product warranty.

WARRANTY CLAIMS

Should your product require service attention within the warranty period, we will elect to make the necessary repair or replacement at no charge and providing the product is delivered prepaid to the proper address. However it is recommended that returns be adequately insured against carrier loss or damage.

All claims should describe the specific problem for accurate analysis and evaluation, the return date of the warranty card along with the supply house and/or dealer name.

No product replacement is permitted without prior authorization.

In order to validate your warranty, this form must be filled out completely within 10 days of purchase/installation. Or, click here to download and mail the form.

*Name:
*Address:
*City:
*State:
*Zip:
*Product:
*Serial Number:
*Purchase Date:
*Dealer or Supply House Name and Address: